Hospice Aide Scheduling Coordinator

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust.

We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

The Hospice Aide Scheduling Coordinator's job is to ensure that a medical facility is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a scheduling coordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.

• Schedules patient appointments in strict adherence to physician schedule/area
• Prioritize urgent appointment task and schedule them accordingly
• Keeps abreast of CHHA's overall routine schedule & contacts them with messages
• Assures that all messages are completed & distributed appropriately
• Keep record of provider time off and informs the necessary team members
• Rescheduling patient appointments as needed
• Review and/or update patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Displays excellent communication skills and telephone etiquette
• Reaches out to referring source for patients expressing difficulty with scheduling
• Updates account information at the point of scheduling (EMR, referral portal, etc.)
• Maintain provider daily appointment quota
• Places calls to the patients for the providers when needed
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Weekly reports

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity
• Paid Time Off
• Paid Office Holidays

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay‑on‑demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment‑based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.