Field Service Representative - Power​/Electrical

Compensation & Benefits

The expected compensation range for this U.S. based position is $66,000 - $99,000 per year, which includes base pay and short‑term incentive. The benefits package includes medical, dental, vision, basic life insurance, company stock, 401(k) with employer match, paid time off, 12 holidays, paid family leave, military leave, and flexible work arrangements.

This Site‑Based Field Service Representative position is within our U.S. Services business, focusing on servicing equipment that supports power distribution and critical power infrastructure. The role guarantees a 40‑hour work week with overtime as needed and most work occurs at customer sites.

• Pre‑site, startup, repair, preventive maintenance, and field modification of equipment
• Problem solving with customers, electricians, sales partners, technical support, and district service teams
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
• Working with your Manager and/or Regional Service Director to resolve complex escalated issues
• Continuous learning and training on various products both in the field and in the classroom

• Travel throughout the region for local customer support or even countrywide travel, including overnight travel by vehicle or air
• Assist senior technicians and support Project Management on larger system start‑ups
• Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects
• Act on behalf of the District Service Manager to resolve operational issues as required

• Associate’s degree, trade/vocational certification, military training, or equivalent experience in electrical‑related disciplines
• The ability to read blueprints and schematics
• Thorough understanding of AC and DC power principles and various supply circuit components
• 2+ years of field service repair and customer service with UPS systems, power distribution, switch gear, and related equipment
• 2+ years in Field Services or equivalent industry experience
• Good safety practices, lock‑out/tag‑out compliance, and completion of safety training on time
• NFPA‑70E or OSHA experience is preferred
• Safe driving and vehicle operations skills
• Skilled at utilizing test and diagnostic equipment
• Experience reading and interpreting schematics and operation manuals
• Ability to write service reports, correspondence, procedures, and effectively present information and respond to customer questions
• Physical tasks requiring bending, stooping, lifting and carrying items up to 40 pounds
• Work outside in a variety of environmental extremes such as heat, cold, rain, and dust
• Remain in a standing position for extended periods, including working in small confined spaces

Within your first 180 days, you’ll experience a unique, team‑oriented welcome with 8 weeks of in‑person training in our brand‑new state‑of‑the‑art training facility in Dallas, TX with all expenses paid. After each training visit, you’ll continue with online training and will be paired with a local area mentor to receive on‑the‑job training and continue your onboarding journey.

You must submit an online application to be considered for this position. The position will remain open until filled.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

At Schneider Electric, we uphold the highest standards of ethics and compliance. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.