Power Systems Field Service Specialist

Join to apply for the Power Systems Field Service Specialist role at JDC Power Systems, LLC

This role focuses on supporting customers in the field to maintain reliable power systems. You’ll be on‑site troubleshooting, diagnosing, repairing and commissioning electrical equipment such as transformers, switch gear, and PLC‑based controls.

JDC Power Systems, LLC provided pay range: $90,000.00/yr - $/yr. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Perform on‑site troubleshooting, maintenance, and repair of electrical power systems and equipment including transformers, circuit breakers, LV/MV switch gear, and PLC‑based controls.
• Run diagnostics to pinpoint technical issues, minimize downtime, and restore stable system performance.
• Support startups and commissioning, confirming systems operate to specification and meet customer requirements.
• Serve as the primary on‑site contact during service visits – answer questions, resolve issues, and keep customers informed.
• Provide basic operator training on system use and preventive maintenance.
• Document service activities thoroughly, including test reports and performance feedback.
• Leverage remote troubleshooting tools where appropriate to speed resolution.
• Collaborate with fellow technicians to coordinate work and deliver on schedules.
• Follow company safety protocols, OSHA guidelines, and industry standards; maintain relevant safety certifications through training.

Education and Experience:

• High school diploma or equivalent required.
• Associate’s degree in electrical engineering or related field preferred.
• NFPA 70E, OSHA 30, or other relevant technical certifications are a plus.
• 3–5 years of hands‑on field service experience with power systems, electrical equipment, or industrial controls.
• Proven capability in troubleshooting, maintaining, and repairing electrical systems, including transformers and circuit breakers.

• Diagnose and solve complex problems efficiently.
• Comfort with field service management software, ERP platforms, and Microsoft Office (Excel, Word).
• Clear, customer‑friendly communication skills.
• Self‑directed with strong prioritization in fast‑paced environments.

• Hands‑on experience with low‑ and medium‑voltage systems.
• Foundational knowledge of PLCs, SCADA, and protective relays.

• Location:
  
  Various.
• Frequent travel with overnight stays to customer sites and JDC locations across the country.
• Regular daily/weekly travel across the region to customer sites and internal field service locations.
• Occasional travel to Hackettstown, NJ to meet with leadership.

• SCADA systems
• ERP software
• Programmable Logic Controllers (PLC)
• Microsoft Excel
• Industry‑standard test equipment (e.g., multimeters, breaker test sets)

• Valid driver’s license with a clean driving record.
• Strong commitment to safety and customer satisfaction.

This is an experienced, FSR3‑level field service role.

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