Logistics Coordinator

Company Overview

Ancient Crunch Inc. is the fastest-growing healthy snack brand in the US. MASA Chips, our top product, is the #1 selling tortilla chip in stores like Erewhon. We use only real ingredients—no seed oils or artificial flavors—and manufacture everything ourselves in Lebanon, NJ.

We are seeking a full-time Logistics Coordinator to join our team. The Logistics Coordinator will be responsible for managing all logistics relationships and coordinating the flow of all incoming and outgoing shipments to ensure timely and cost-effective delivery of materials and pickup of products.

Specifically, you will do…

• Logistics Partner Management:
  • Goal
    :
    Establish and maintain strong relationships with logistics providers to ensure timely, reliable, and cost-effective services.
  • Action
    :
    Vet, negotiate, and manage third-party logistics (3PL) providers and shipping partners. Ensure that all communication with logistics partners is clear, timely, and effective. Evaluate and select logistics providers based on cost, reliability, and service capabilities. Maintain relationships so they want to help us out.
• Shipment Coordination and Scheduling:
  • Goal
    :
    Ensure all incoming and outgoing shipments are scheduled and managed.
  • Action
    :
    Oversee the coordination of inbound and outbound shipments, including arranging transportation with freight forwarders, confirming pickup and delivery times, and resolving any potential delays or other issues. Track all shipments and ensure they are on schedule. Handle any issues with shipments promptly and professionally.
• Cost and Budget Management:
  • Goal
    :
    Ensure logistics costs are minimized while maintaining efficiency and reliability.
  • Action
    :
    Negotiate shipping rates and terms with logistics partners to ensure cost-effective solutions. Regularly review shipping costs, identify areas for improvement, and implement cost-saving measures. Track and manage the logistics budget, ensuring alignment with company goals. Consolidate shipments to minimize freight costs.
• Fulfillment and Warehouse Coordination:
  • Goal
    :
    Prevent delays in loading and unloading by coordinating inbound and outbound shipments
  • Action
    :
    Maintain accurate dock manifest and schedule arrivals so the dock doesn’t get crowded. Make sure dock/warehouse personnel are present to unload in a timely fashion. Make sure fulfillment knows the deadline for their shipments and meets them. Make changes where necessary due to unexpected delays or issues.
• Documentation and Record Keeping:
  • Goal
    :
    Ensure all logistics-related documentation is accurate and up to date.
  • Action
    :
    Maintain accurate records for all inbound and outbound shipments, including tracking numbers, shipping documents, and invoices. Work with the accounting team to ensure that invoices are processed and paid in a timely manner. Provide reports and updates as needed on logistics performance.
• Issue Resolution:
  • Goal
    :
    Deal with issues arising from freight errors
  • Action
    :
    Report damage, lost shipments, etc. to the logistics providers and carriers and resolve in a timely fashion.
• Reporting and Analytics:
  • Goal
    :
    Provide insights to help optimize logistics operations.
  • Action
    :
    Analyze logistics data to identify inefficiencies, trends, and potential improvements. Report on key performance indicators (KPIs) such as on-time delivery, shipping costs, and inventory levels.

• Outgoing shipments
  • Parcel shipping, including UPS, USPS, Fed Ex, etc.
  • LTL/FTL shipments with freight forwarders
• Incoming shipments
  • LTL/FTL shipments of materials, equipment, etc.

• Opportunity to manage a growing logistics team as the company expands in quantity and production locations.
• Potential to take on additional responsibilities in supply chain strategy and operations.

• 3+ years of experience in logistics coordination, shipping management, or supply chain operations.
  • Experience managing both parcel shippers (e.g. UPS) and freight forwarders (e.g. LTL) is a must.
• Reliably commute to our factory in Hackettstown, NJ
• Strong organizational skills with the ability to manage multiple shipments and deadlines simultaneously.
• Excellent communication skills: both verbal and written.
• Strong analytical and problem-solving skills.
• Experience with logistics software and tracking systems. Basic mathematical proficiency, and ability to log, analyze, and present data in Excel/Google Sheets.
• Ability to collaborate effectively with internal teams and external partners.
• A personal interest in health, wellness, fitness, or food is a bonus.

• Competitive base salary
• Performance bonus
• Health insurance
• PTO
• A health and wellness-focused culture
• All the chips you can eat!