DFG Technical Officer

Location: Hackney

Technical Officer

Contract Type:
Short-term

Location:

London Borough of Hackney
Salary/Grade: £22.18- £23.94 Per Hour

About the Role

We are seeking an organised and motivated Technical Officer to support the delivery of Disabled Facilities Grants (DFG) and wider Home Adaptations. This short-term role is ideal for someone with experience in private housing, grants administration, property inspections, housing enforcement or property management, even if you haven't previously worked in disabled adaptations.

You will help ensure residents-particularly disabled and vulnerable individuals-can live safely and independently in their homes through effective grant processing, housing inspections, and technical support.

Key Responsibilities

Housing & Property Inspections

Carry out inspections of private sector homes to assess housing conditions.
Apply the Housing Health & Safety Rating System (HHSRS) when assessing hazards.
Prepare inspection reports, schedules of work, and enforcement-related documentation.

Disabled Facilities Grants (DFG) & Adaptations

Assess and process Disabled Facilities Grant applications and Minor Adaptation Grants.
Ensure estimates, tenders and schedules of works are accurate, appropriate and represent value for money.
Work closely with residents, contractors, occupational therapists and partner agencies.

Licensing & Compliance

Support property licensing processes, including inspections and compliance checks.
Engage with landlords, tenants and managing agents to resolve housing condition issues.
Support enforcement actions when required, in line with relevant policies and legislation.

Case Management & Service Delivery

Manage a varied caseload, prioritising work effectively to meet deadlines.
Maintain accurate and up-to-date case records using the Council's IT systems.
Provide clear advice, guidance and customer support to residents and external stakeholders.
Prepare written reports and documentation as required by managers or external bodies.

About You

We are looking for someone with strong practical and organisational skills who can work confidently in a technical housing role.

Essential Skills & Experience

Experience in private housing, grants administration, property inspections, or a related field.
Strong written and verbal communication skills.
Ability to manage a busy caseload independently.
Good understanding of housing standards or willingness to learn quickly.
Strong IT skills and accuracy in record‑keeping.
A problem-solving approach and commitment to high-quality service.

Desirable

Knowledge of the Housing Act 2004 and/or HHSRS training.
Experience processing DFGs or home adaptation grants.
Experience in enforcement or compliance (advantageous for PO grades).
Ability to handle complex cases, prepare technical reports or support training for others.

What We Offer

A meaningful role improving the lives of disabled and vulnerable residents.

Experience with in a supportive and skilled team.
Opportunities to develop specialist knowledge in housing adaptations.
A collaborative and flexible working environment.

How to Apply

If you have experience in private housing, grant processing, property inspections or similar roles - and you're passionate about improving living conditions for residents - we'd love to hear from you.

Apply today and help us support safe, accessible and independent living for residents across Hackney.

Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy