Project Manager: Estates, Rents, Voids, Service Charges

Connect2

Hackney, the internal talent partner for the London Borough of Hackney, is looking for an experienced and driven Project Manager to lead the delivery of critical IT systems supporting our estates, rents, and tenancy management functions.

This isn't just a technical role; it's an opportunity to improve outcomes for our residents by ensuring our housing management solutions are modern, efficient, and user-centered.

The Role

As our Project Manager, you will lead a multidisciplinary team of 2-5 professionals to deliver complex IT systems, specifically focusing on estates, rents, voids, and service charges. Whether you are implementing a brand-new system or managing a major upgrade, you will be the driving force behind the planning, execution, and successful integration of these services into production.

• Agile Delivery: Create a fast-paced environment using iterative methods and flexible approaches to enable rapid delivery.
• Team Leadership: Lead, motivate, and inspire a multidisciplinary team, managing "rhythms and rituals" to ensure seamless collaboration.
• Stakeholder Management: Act as the bridge between technical teams and senior management, providing regular updates through "Show and Tells," week notes, and board reports.
• Risk & Finance: Effectively forecast work within defined costs and manage risks through rigorous assessment and mitigation strategies.
• Standard Setting: Ensure all work is documented to high standards and aligns with the Council's values for security, transparency, and sustainability.

What We're Looking For

We need a seasoned professional who understands the unique challenges of the public sector. To be successful, you should have:

• Experience: At least five years of experience delivering complex IT systems.
• Sector Knowledge: Recent experience delivering estate and tenancy management functions within a public sector environment, large housing association, or similar large-scale property organisation.
• Background: You must have worked for several years as a Permanent/FTE employee for either a public sector organisation or a major IT supplier/partner to the public sector.
  
  Note:
  
  We are not considering "first-time contractors" unless you possess significant prior FTE experience.
• Soft Skills: Exceptional communication skills are essential, as stakeholder management is key to the success of this project.

Why Work for Hackney?

At Hackney, we value inclusion, sustainability, and continuous learning. You will be part of a team that promotes the generous sharing of expertise and creates opportunities for professional development.

Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.