IT Supervisor, Biomedical Engineering - Digital Technology Services

IT Supervisor, Biomedical Engineering - Digital Technology Services

Join us to apply for the IT Supervisor, Biomedical Engineering - Digital Technology Services role at Hackensack Meridian Health
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Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together we keep getting better—advancing our mission to transform healthcare and serve as a leader of positive change.

The Supervisor provides supervision of the technical staff in preventative maintenance, repair and calibration of medical equipment, equipment installations, and other functions of the Bio‑Medical Engineering Department at Hackensack Meridian Health (HMH).

• Oversee day‑to‑day department operations, including preventative maintenance, testing, repair, calibration, and documentation.
• Maintain scheduling of BMET team members.
• Manage recruitment, evaluations, and disciplinary action of BMET team members.
• Test and calibrate medical devices prior to use in patient care areas (preventive maintenance).
• Troubleshoot medical devices in a clinical setting and/or bench/depot setting (corrective maintenance).
• Evaluate, select, install, and inspect new trial and/or demonstration medical devices prior to use (incoming inspection).
• Ensure compliance with all regulatory processes necessary (i.e. CMS, FDA, GMP, NJDOH, etc).
• Support integration with medical device software/hardware systems (i.e. Networking, Cyber Security, Integration Specialist, etc.).
• Conduct investigations and provide feedback related to patient care medical device incidents in accordance with HMH policy.
• Educate team in the proper use, care and maintenance of medical devices.
• Review technical manuals and educate the team for understanding.
• Document all maintenance and repairs and maintain records of maintenance activities.
• Troubleshoot medical device networks.
• Maintain inventory or repair parts, supplies, and technical resources.
• Order repair parts and/or components and supplies as required using HMH ERP system(s).
• Maintain incoming and outgoing equipment log for repair and maintenance.
• Transport devices or arrange the transportation of devices maintained by BMET as needed to ensure safe operation or storage of devices.
• Actively stay informed and keep abreast of changes, enhancements, new features and versions related to the equipment and machines used.
• Attend on‑job training as well as off‑site and/or out‑of‑state training that may require travel and may include overnight stays.
• Travel to other HMH locations (i.e., hospitals, urgent care, primary care, etc.) as needed.
• Manage compliance with departmental SLA response and resolution time.
• Monitor equipment support contracts for performance and cost‑saving opportunities.
• Other duties and/or projects as assigned.
• Adhere to HMH organizational competencies and standards of behavior.
• Lift a minimum of 50 lbs., push and pull a minimum of 50 lbs., and stand a minimum of 6.0 hours a day.

• BS degree in Electronics or Biomedical Engineering Technology with 8 years BMET work experience, or AS degree in Electronics or Biomedical Engineering Technology with 10 years BMET work experience, or completion of U.S. military biomedical equipment technology program with 10 years full‑time BMET work experience, or High School diploma, GED, and/or GED equivalent programs with 12 years BMET work experience.
• Demonstrated understanding of FDA, Joint Commission, CMMS, and NJDOH standards.
• Demonstrated understanding of electronic/mechanical devices.
• Demonstrated ability to locate and follow manufacturer documentation used to support devices.
• Demonstrated understanding of computerized maintenance management systems.
• Demonstrated ability to access public FDA 510k information about patient care medical devices.
• Demonstrated knowledge of device recalls and their purpose.
• Exhibits understanding…