Automotive Warranty Claims Specialist

Hagerstown, United States

Are you interested in working in Winchester, VA, Martinsburg, WV or Hagerstown, MD? If so, this could be the opportunity for you!

As an Automotive Warranty Claims Specialist you will be experienced and aware of the latest customer service practices and be a persistent problem solver.

• Automotive Warranty Administrators / Warranty Admins reviewall warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor
• Automotive Warranty Admins keep abreast of all factory recalls and announcements
• Reconciling all warranty receivables and working with the accounting department to obtain payments
• Automotive Warranty Administrators maintain all service and customer records as required by the warrantor
• Utilize technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment
• Automotive Warranty Administrator will process and post all service warranty RO's

• Technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment
• Experience preferred but not required
• Strong customer service skills a must
• Musthave computer proficiency
• Valid driver's license
• Must be willing to submit to background check, driving record & drug test
• Compensation is based on experience and is competitive with the retail automotive industry.
• We offer excellent benefits.

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on thebasis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.