ServiceNow Developer

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Source (N2S)

Fulltime/Direct Hire Service Now Developer

Location: Hybrid: 3 days in office in any of these locations:
Oshkosh, WI, Hagerstown, MD, Frederick, MD, McConnellsburg, PA

Schedule: Mon-Fri

Salary Range: USD 120,000 to USD 130,000 depending on experience.

• Strong service now development skills
• Experience with ITSM/ITOM

Service now certifications such as certified application developer, implementation specialist.

Familiarity with ITIL and enterprise service management frameworks

As a Service Now Lead Developer, you will serve as a technical leader within our Digital Technology team, responsible for the architecture and development of solutions and optimization of our Service Now platform. You will collaborate closely with business stakeholders and technical teams to design and deliver scalable, secure, and efficient solutions aligned with enterprise strategies and business goals.

• Lead the design, development, and implementation of Service Now solutions tailored to business requirements.
• Drive platform enhancements through Service Now upgrades and new feature implementations, including participation in semi-annual upgrades.
• Advanced knowledge of Service Now modules like ITAM, ITOM to drive best practices and efficiencies
• Provide prompt and effective support for day‑day platform operations, addressing incidents, root cause analysis, and long‑term resolution.
• Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables.
• Advanced experience with SDLC or Agile methodologies, ensuring on‑time, within‑budget delivery.
• Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity.
• Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities.
• Ensure platform performance, data quality, and compliance with security standards.
• Lead special projects and work streams within the ecosystem to drive business process optimization and ROI
• Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards
• Partner with cross‑functional stakeholders and business leads to educate, present, and showcase design impacts and innovation.
• Function as an agent for change in the process optimization and strategic planning for technology and business innovation.

Mid‑Senior level

Full‑time

Other

Manufacturing, Motor Vehicle Manufacturing, and Industrial Machinery Manufacturing

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