Customer Service

Salary Range: $18.45 - $22.80

Monday
- Friday 8:00am - 4:00pm

200 Hulman Street, Terre Haute, IN 47802

• Select and prepare product samples for production orders
• Assemble and organize job bags with all required materials and documentation
• Ensure accuracy and completeness of samples and job packets prior to production
• Support sorting and staging of materials for production use

• File and maintain organized records of job bags, orders, and samples
• Ensure all documentation is accurate, up to date, and easily accessible
• Support administrative organization of production workflows

• Receive incoming goods into the system accurately and in a timely manner
• Match packing lists to purchase orders and verify quantities and items received
• Investigate and resolve discrepancies with vendors or internal teams
• Maintain accurate inventory records within the processing system

• Track Bills of Lading (BOLs) for incoming and outgoing shipments
• Communicate with freight carriers to obtain pricing and shipment details
• Enter freight and shipping data for accounting and cost tracking purposes