Team Member, Retail

Overview

Join to apply for the Team Member role at ABC Fine Wine & Spirits
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Retail Team Members create a welcoming, fun, and educational experience for our Guests by delivering exceptional Guest service, contributing to store sales goals, and ensuring the store is clean, organized, and well-stocked.

• Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.
• Operate Point-of-Sale (POS) system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, ensuring legal compliance with age verification, and following proper cash handling procedures.
• Maintain Responsible Vendor status for alcohol & tobacco purchases by checking proper forms of identification for age verification while operating POS, wine taps, or tasting tables.
• Learn and promote ABC s wide selection of wine, spirits, beer, and cigars, including Sourced & Certified products.
• Assist with merchandising, restocking, and visual presentation of product on shelves and within beer coolers. Increase sales and product performance to meet store goals.
• Receive, unload, and validate invoices; organize and stock store deliveries.
• Maintain a clean, safe, and organized environment throughout the store, including the sales floor, stockroom, Team Member areas, and customer-facing spaces such as restrooms.
• Assist with daily property upkeep by sweeping and removing debris inside the store and in exterior areas such as parking lots and walkways, collecting shopping carts, emptying trash, and performing routine restroom cleaning.
• Provide wrapping service for ABC products, assemble custom gift baskets, and offer carryout service when needed.
• Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience.
• Perform additional duties as assigned by Store Leadership.

• Must be 21 years of age or older.
• The ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.
• No prior retail experience required, though previous customer-facing experience is a plus.

• Maintain regular and predictable onsite attendance. All Team Members are expected to report to work as scheduled and remain onsite for the duration of their shifts.
• Reliable onsite attendance is an essential function of the job to ensure operational success and consistent service for our Guests.

• Continuously:
  Standing and moving about for extended periods (up to 8 hours or more).
• Frequently:
  Bending, lifting, and twisting (BLT) to move product and assist with merchandising.
• Frequently:
  Lifting and/or transporting up to 40 lbs. throughout the store and stockroom.
• Occasionally:
  Overhead lifting to place or retrieve items from high shelves.
• Occasionally:
  Use of ladders and step stools to access merchandise stored at varying heights.
• Frequently:
  Moving between sales floor, stockroom, and exterior areas of the store.

• Frequently:
  Visually inspect product labels, signage, and displays to ensure accuracy and presentation.
• Frequently:
  Detect and respond to visual cues such as Guest gestures, product placement, or safety hazards.

• Occasionally:
  Working in or with elevated locations and tools (e.g., ladders, stockroom).
• Occasionally:
  Exposure to outdoor weather conditions while maintaining the property or assisting Guests.
• Occasionally:
  Exposure to fumes or airborne particles when using cleaning solutions or supplies.
• Occasionally:
  Exposure to refrigerated temperatures (32-41ºF) when stocking or retrieving product in the cooler.
• Continuously:
  Moderate noise level in the work environment.

• PAID VACATION AND PTO
• TUITION REIMBURSEMENT
• ABC UNIVERSITY - GREAT WINE, SPIRITS, BEER, CIGAR TRAINING
• EXCELLENT WELLNESS-BASED HEALTH INSURANCE FOR INDIVIDUAL + FAMILY
• DENTAL AND VISION PLANS
• COMPANY-MATCH 401K PROGRAM
• EMPLOYEE DISCOUNTS ON WINE AND SPIRITS
• EMPLOYEE ASSISTANCE PROGRAM (EAP)
• PET INSURANCE

ABC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and we make all employment decisions without regard to race, ethnicity, color, age, sex, gender, gender identity or gender expression, sexual orientation, religion, creed, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, medical condition, military status, or any other basis prohibited by law ("protected status").

ABC is an alcohol-free, drug-free workplace. Always Be Celebrating