Management Office Administrator

We are looking for a self-motivated, disciplined and highly organised individual tojoin our management team. The role will involve supporting the Practice Manage rand her Deputy in the day-to-day running of the surgery and management related administration, as well as supporting the partners with administrative work as required. The role will provide the right candidate with ample training opportunities and experience within a management team. This role is subject tohighly confidential information, so an awareness and strict adherence to data protection and confidentiality policy is vital.

You will also be expected tosign a non disclosure document.

The Deputy Practice Manager is currently on maternity leave and due to return in September
2026. We are therefore advertising for 30 - 37 hours per week on a Fixed term contract until end of August. Following this, there will be a review of hoursand requirements that could lead to a permanent position becoming available.

The Management Office Administrator plays a key role in the smooth running of the practices administrative and HR functions. Responsibilities include maintaining accurate HR records, filing staff personnel files, keeping job descriptions and employment policies up to date, reviewing surgery policies, supporting recruitment administration, preparing welcome packs, managing staff inductions, and booking staff onto relevant training courses.

The role involves organizing and supporting meetings, including creating agendas and typing minutes for Management, Department Head, All Staff, Safeguarding, and Clinical meetings. Safeguarding administration is also central, including coordinating meetings, taking minutes, liaising with clinicians, school nurses, and external organizations, and maintaining safeguarding records.

Additional duties include arranging premises checks such as boiler services and PAT testing, conducting staff and patient surveys and audits, completing NHS/ICB reports, and providing QOF and CQC administrative support. The administrator also ensures the surgery website is current and undertakes other tasks as required by the Practice Manager, Deputy Practice Manager, or Partners.

Cutlers Hill Surgery is seeking a proactive, organized, and forward-thinking Management Office Administrator to join our highly skilled and friendly administrative team. This is a fantastic opportunity to work within an established, progressive practice committed to innovation, collaborative working, and delivering excellent patient service.

You will play a key role in supporting the day-to-day administrative operations of the practice, ensuring smooth, efficient, and effective office management. You will be responsible for coordinating schedules, managing patient communications, and supporting staff with administrative tasks, ensuring timely and accurate service delivery. Senior administrative support and guidance will always be available.

You will join a well-coordinated team including other administrative staff, Care Coordinators, receptionists, clinical staff, and management personnel, working collaboratively to maintain the high standards of our practice.

Job Summary

Toact as an administrator to the Practice Manager and the Deputy Practice Manageras required, performing administrative duties, and supporting the management team, including the partners, in the day to day running of the practice. Specific tasks are outlined below, this isnot an exhaustive list. The role requires a self-motivated, disciplined and highly organised individual. Notethat this role is subject to highly confidential information, so an awareness and strict adherence to data protection and confidentiality policy is vital.

Key Duties

HR document filing forstaff personnel files

Reviewing and updating surgery policies and procedures stored on the company HR system called Team Net

Maintain up-to-date HR documentation (including job descriptions, employment contracts and employment policies)

Booking staff on relevant training courses, and ensure staff are remaining up to date with mandatory training

Assisting with recruitment administration e.g. filing…