Case Manager II; Half Moon Village , Half Moon Village II

Case Manager II (Half Moon Village I, Half Moon Village II)

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About Mid Pen

At Mid Pen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

Property Name: Half Moon Village I, Half Moon Village II

Property Type: Senior

Role Overview

The Case Manager II plays a vital role in Mid Pen's Resident Services team, supporting residents in supportive housing to maintain stability and achieve self‑sufficiency. This role is essential to Mid Pen's mission of providing high‑quality, affordable housing and fostering thriving communities. Reporting to the Resident Services Manager, the Case Manager II works closely with residents, property management, and community partners to deliver impactful services.

It's an exciting time to join Mid Pen as we continue expanding our supportive housing portfolio and deepening our commitment to equity and resident well‑being.

Responsibilities

• Deliver onsite programming and direct case management services to residents at high‑complexity supportive housing sites
• Conduct outreach through door‑to‑door, phone, and email to engage residents in available services
• Provide crisis intervention and follow‑up, including mandated reporting for child or adult abuse
• Facilitate individual and group services that promote independent living, wellness, and recovery
• Collaborate with residents to set and achieve personal and professional goals
• Manage and evaluate services provided by third‑party partners and community agencies
• Partner with Property Management and Resident Services teams to address resident concerns and support community building

Qualifications

You support residents in achieving housing stability and personal growth through direct services and community partnerships.

• M.S.W. or M.A. in psychology, counseling, or related field with 2 years of experience serving high‑needs populations, or B.A./B.S. with 3 years of experience
• Experience working with individuals who have experienced homelessness or trauma
• Familiarity with mental health diagnoses and interventions including harm reduction and trauma‑informed care
• Strong communication skills and ability to navigate language barriers using translation tools
• Proficient in Microsoft Office Suite, Salesforce, and virtual collaboration tools
• Valid California Driver's License, current auto insurance, and reliable transportation
• Ability to work occasional evenings and weekends and travel between properties

Education and Experience

• M.S.W. or M.A. degree in psychology, counseling, or related field and 2 years of full‑time experience serving high‑needs populations (mental illness, substance use, co‑occurring disorders) or B.A. or B.S. degree in the same fields with 3 years full‑time experience serving these populations
• Experience working with and serving people who have experienced homelessness
• Experience working with high‑needs or high‑acuity populations that have experienced trauma
• Experience using and administering multiple assessment tools and interpreting information/data derived from assessments
• Experience supporting program and service implementation and coordination
• Experience collaborating with local service providers

Pay Range

$70,304 - $82,000 Annual Salary – Pay based on applicable experience and qualifications

Benefits and Compensation (see here for full details)

• Health Insurance
• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• Paid Parental Leave
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days

EQUAL OPPORTUNITY EMPLOYER

Mid Pen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected under federal, state or local laws.

Consistent with its obligations under the law, Mid Pen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Entry level

Full‑time

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