Mail Clerk

Two in-office positions available in Halifax within the insurance industry, focused on mail services and courier operations across Canada. Perfect for detail-oriented individual with strong communication skills and proficiency in Microsoft Office. Full-time weekday schedule with potential for extension based on performance.
What is in it for you:

• Hourly salary of $

• 1-month contract with the potential for extension employment.

• Full-time position: hours per week.

• Weekday schedule from 8:00 am to 4:00 pm.

• On-site work in a dynamic environment.

• Join a passionate and inclusive team of professionals.
Responsibilities:

• Operate main mail distribution centres across Canadian head office and branch locations.

• Accurately manage all outgoing Advisor mail for Canadian Division Mail Services.

• Ensure timely distribution to Advisors and Canadian Division Resource Centres.

• Receive, open, sort, and deliver incoming mail, output, and couriers.

• Prepare, sort, and ship all outgoing mail and couriers.

• Process troubleshooting mail and inbound bulk mail with high accuracy.

• Complete print jobs including receiving work via email, envelope filling, and machine processing.

• Conduct quality control on Advisor mail correspondence, perform branch lookups using the advisor portal.

• Perform shipping and receiving tasks, manage branch bags and notification emails.

• Lift packages up to 50 lbs, transport materials between business units.

• Process couriers via UPS, Canada Post, and QA courier; provide support at the service window and via phone, Teams, and email.

• Use Microsoft Office tools for records management, mail processing, and communication with internal clients.
What you will need to succeed:

• High school completion required.

• Previous experience in administrative, courier, or customer service roles.

• Experience with document scanning and mail processing.

• Solid proficiency in Microsoft Office, particularly Outlook and Excel.

• Ability to meet physical demands, including lifting up to 50 lbs.

• Excellent verbal and written communication skills.

• Strong organizational, multi-tasking, and prioritization skills in high-volume settings.

• Ability to adapt to fluctuating workloads and deadlines.

• Comfortable working both independently and collaboratively.

• Demonstrated analytical thinking and problem-solving skills.

• High accuracy and attention to detail.

• Fast and accurate PC skills.

• Customer service mindset with empathy, patience, and a positive attitude.