Dealer Services Administrator

Dealer Services Administrator (Woodbridge, Hybrid)

Hub Capital, a division of HUB International, is one of Canada’s largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed.

• Follow up on business transactions and account maintenance as well as identify and correct errors.
• Provide second‑tier support for advisors with inquiries and concerns.
• Ensure business is processed accurately and in a timely manner.
• Liaise with carriers and fund companies on behalf of HUB.
• Provide system access and first‑level trouble‑shooting.
• Assist with new advisor onboarding.
• In cooperation with other departments, manage maintenance of advisor information and corrections.
• Maintain accurate tracking of leveraged accounts.
• Create, review, and deliver statements on time.
• Work with internal customers to resolve back‑office administrative issues.
• Assist with special projects, including testing and implementation as assigned.

• Customer service experience.
• 2 years of investment industry experience, back‑office preferred.
• Experience with FundSERV is an asset.
• Excellent written and verbal communication skills.
• Detail oriented with strong accuracy.
• Solid command of MS Office, specifically Excel.
• Team player.
• Ability to work efficiently and effectively, utilizing good priority and time‑management skills.
• Excellent problem‑solving and analytical skills.
• Required experience:
  
  1–2 years of relevant experience.
• Required travel:
  No travel required.

• Competitive compensation:
  Pay structure includes incentives, bonuses, and opportunities to increase earnings.
• Work‑life balance:
  Flexible work arrangements and generous time off.
• Tailored benefits:
  Personalized benefits package, including company‑matched RRSPs.
• Career growth and support:
  Sponsored training and development programs, tuition reimbursement, and coverage for professional license fees and membership dues.
• Exclusive perks:
  Discounts on events, travel, accommodations, and personal home & auto insurance.
• Compensation:
  Expected salary range $50,000 to $55,000, subject to skills, experience, location, and business line.

Office Administration & Clerical

We believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work.

Email: HUBRe