Job Number: J
-
Job Title:Front Desk Attendant Job Category:
Hospitality & Administration (Concierge, Receptionist, Driver, Chauffeur) Job Type: Permanent Part Time
Work Location:Parkland Clayton Park Number of Positions: 1
Job Description
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.
We are searching for a Front Desk Attendant to join our Parkland Clayton Park team based in Halifax, Nova Scotia
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Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
Approximate hourly wage: $17.25 - $19.75Free onsite parkingAccess to thousands of perks vendors and discounts through our Work Perks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment eventsAccess to continuing education and training through Shannex’s Centre of ExcellenceOpportunities to be part of sector innovation and continuous improvement initiativesRecognition and Rewards for service excellence and safetyAbout the Opportunity
Manages client relations and provides excellent service to all clients and visitorsResponds to all client issues/situations promptly and takes appropriate action to rectify concernsReceives and routes telephone calls, greets and directs clients & visitors in a professional manner; provides information and responds to inquiries from clients, visitors, and staff; refers to appropriate person as necessarySorts and distributes incoming and outgoing mail; distributes forms, reports and other documents to appropriate staff and departmentsPerforms a variety of typing assignments, which are sometimes confidential in nature; operates personal computer to enter data, draft, edit, revise, and print letters, tables, reports and other materialPrepares photocopies and facsimiles, and operates a variety of office equipmentMaintains and distributes office suppliesEstablishes, maintains, processes, and updates files, records, and other documents, including daily census, client master lists, next of kin lists, client admissions / transfers / discharges; maintains client discharge filesMay book client medical appointments and arranges transportationProvide exceptional customer service to all clients and supports other departments including the dining room, sales, maintenance, housekeeping and chaufferKeeps up to date on current events to open discussions with clientsParticipates on/in department meetings and committees as requiredActs as a role model and mentor to orientate new staffAdditional duties as assigned/requiredAbout You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
A high-school diploma or GEDOffice Administration/Professional Secretarial diploma or university degreeMinimum two years’ experience in client services/administrativeKnowledge of general office procedures and equipmentExcellent computer skills and experience in Microsoft Office SuiteSuccessful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment.Previous hospitality/customer service experience an asset, especially with seniorsKnowledge of medical terminology considered an assetAbility to work during the day and weekendsA passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and careApply today to join the Shannex team of Great People!
Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.
Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit .
All applications are kept in strict confidentiality.
Only those selected for an interview will be contacted.
