Workforce Development Process & Planning Coordinator - Office

Central Office, IT Campus

Term Full-time Position: Commencing approximately November 9th, 2026 and ending approximately March 31st, 2027.

The salary scale for Professional Support 3 is based on steps that range from $74,712.27 - $93,456.74. New Professional Support employees may receive up to a maximum of seven steps for relevant occupational experience which is $81,859.58 annually.

• The minimum educational qualification for this position is a Diploma in Business Administration or equivalent, (a diploma in office management, paralegal, business intelligence or business analytics, could all be deemed equivalent).
• You have a minimum of 3 years (full-time equivalent) of recent and related occupational experience in project coordination and systems support.
• Strong project management skills and ability to work efficiently and effectively both autonomously and in small teams.
• Experience in managing, organizing and coordinating a high volume of information and documentation.
• Strong ability to build relationships with key stakeholders and collaborate effectively across a matrix organization.
• Demonstrated commitment to accuracy, details, and deadlines.
• Detail oriented, self-motivated with strong problem-solving skills and able to work independently with minimal supervision.
• You are familiar with and comfortable using computer applications such as Microsoft Office Suite, e-mail, Microsoft Teams, SharePoint and Power BI.
• You possess exceptional organizational skills with a strong focus on customer service.
• Ability to manage multiple projects and ensure delivery timeliness.
• Values diversity and cultural proficiency while constantly encouraging cross-cultural understanding of all NSCC partners.

• You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism
• You demonstrate a commitment to student success with strong interpersonal skills to support learners at various stages of their education.
• Demonstrated ability to manage multiple projects and prioritize in a dynamic, high-volume environment.
• You are proactive in your work, able to plan and prioritize next steps independently, while keeping your team informed along the way.
• You take ownership of your work and follow through on commitments, helping to keep projects on track through thoughtful coordination and timely communication.
• Your superb team working skills enable you to contribute positively to a team environment.
• You are known for your problem solving and critical thinking skills.
• You are a strong communicator.
• You have a strong ability to build relationships with key stakeholders (including Principals, Deans, Academic Chairs, and other central departments).
• You possess excellent coordination skills specifically related to coordinating online files, and file management with a large variety of projects.

The Process & Planning Coordinator is a key member of the Academic Equity and Quality team, responsible for supporting the planning, development, execution and stewardship of continuing education and contract training offerings. This role plays a central function in coordinating student-centered learning opportunities, improving systems and ensuring delivery excellence across our work.

Reporting to the Manager, Workforce Development, Process & Planning, the coordinator will:

• Coordinate projects and learning opportunities by liaising with academic schools, campuses, external clients, subject matter experts and faculty.
• Take ownership of logistics and planning, including course scheduling, space and equipment bookings, faculty coordination, registration processes, and campus support coordination
• Be a key point of contact for students by responding to inquiries, connecting them to college supports, monitoring retention and gathering feedback.
• Collaborate with other key stakeholders invested in the delivery of contract training learning to leverage systems to support delivery.
• Manage documentation, templates and processes contributing to the development of streamlined, repeatable workflows for future projects.
• Coordinate purchasing activities in alignment with the College's procurement policy, including sourcing and obtaining quotes, preparing Departmental Purchase Orders (DPOs) for approval, journal vouchers, and collecting invoices for…