Care Scheduler

At  Remember When Healthcare , we believe consistent, compassionate care can change lives. Our Scheduling Coordinators are at the heart of our mission — ensuring clients receive the right care, at the right time, by the right people.

With decades of combined experience, our office team works collaboratively to support each other and ensure exceptional client experiences. If you’re organized, empathetic, and thrive on problem-solving, we’d love to have you join our team.

About the Role
As a  Scheduling Coordinator , you will play an integral role in delivering critical homecare services for Nova Scotians. You’ll be responsible for efficiently matching caregivers with clients, maintaining communication with families and staff, and ensuring continuity of care.

Your work helps individuals remain independent in their homes and communities — making a real, daily difference.

Why You’ll Love Working Here
Join a team of professional, reliable employees who value  respect, accountability, and collaboration . We focus on person-centered care that empowers the individual beyond their diagnosis — and we extend that same compassion to our staff.

We also understand that supporting others starts with supporting our team. That’s why we offer mentorship, flexibility, and meaningful opportunities to grow your career in healthcare administration.

Hours of Work

Monday to Friday (daytime and evening rotation hours)

Weekend and holiday relief (12-hour shifts) on a rotation

Predictable scheduling with supportive coverage for time off

What We Offer

Competitive hourly rate:  CA $20.00–CA $26.00 per hour

Dental and extended health care

Life insurance

Paid time off

RRSP matching

On-site parking

Professional development  and mentorship opportunities

Career pathways  into leadership, client services, or operations

Supportive onboarding program  with continuous training

Access to modern scheduling and communication software

Collaborative team environment  with recognition and appreciation events

Primary Responsibilities

Use scheduling software to coordinate caregiver schedules according to client care plans and preferences

Communicate accurate, timely schedules to caregivers

Manage last-minute scheduling challenges and fill shifts promptly

Maintain up-to-date caregiver availability and client records

Build strong, professional relationships with caregivers, clients, and families

Communicate schedule updates clearly and with empathy

Collaborate with internal teams to share feedback and resolve issues

Document all updates and critical information accurately in the system

Ensure continuity of care and client satisfaction through proactive scheduling

Qualifications

Minimum 1 year of scheduling or coordination experience  (required)

Strong computer skills and confidence using scheduling tools and mobile apps

Excellent communication, professionalism, and customer service etiquette

Ability to stay calm and organized under pressure