Receptionist - Casual

Make an Impact. Be Inspired. Join Northwood!

Are you looking for a career where you can make a real impact? At Northwood, care is at the heart of everything we do-but we're also about community, innovation, and creating meaningful connections.

As Atlantic Canada's largest not-for-profit continuing care organization, we are a dynamic team of change makers, problem-solvers, and compassionate professionals who believe in the power of connection.

When you join Northwood, you become part of a forward-thinking, inclusive workplace where your ideas are valued, your growth is supported, and your work truly matters. Whether you're starting your career or looking for a meaningful next step, you'll find a place to thrive here.

We're committed to diversity, inclusion, and fostering a workplace where everyone feels valued and empowered. We recognize that every candidate brings unique strengths, and we strive to create an equitable hiring experience for all. If you require accommodations at any stage of the application, interview, or selection process, please let us know-we're here to support you.

Ready to love what you do? Join Northwood and be part of something bigger!

We are currently accepting applications for a Casual Receptionist (Various Locations) to join our team!

Qualifications:

• Grade 12 or equivalent and Secretarial/Clerical certificate.
• One to two years' office administration experience.
• Must have excellent keyboarding skills with proven ability to work in a PC environment that includes Microsoft Word, Excel, Outlook and Power Point.
• Excellent telephone and customer service skills.
• The ability to deal effectively and positively with the public and to react in a controlled manner during emergency and other situations.
• Must be capable of working independently and be able to remain calm when dealing with stressful situations.

Responsibilities:

• Answers and directs all switchboard calls in a courteous manner.
• Answers and directs resident and visitor requests and inquiries in a courteous manner.
• Operates pager and walkie-talkie system during emergency and other situations as required.
• Performs necessary procedures during fire alarms and other emergency situations.
• Manages emergency help calls for residents and monitors immediate response.
• Records all important events and happenings that occur during the shift in the log book provided.
• Makes announcements over public address system in accordance with Northwood procedures.
• Opens Northwoodcare business mail, sorts and distributes residents' mail.
• Processes all outgoing Canada Post and courier mail for Northwoodcare.
• Provides clerical/administrative support to other departments, as required
• Responds immediately to Roam Alert/Wander guard elopement systems by following established procedures.
• Other duties as directed by Manager, Reception.

Salary/Benefits:
As per Northwood scale

Hours of Work:
No guaranteed hours bi-weekly (Various shifts up to 12 hours)

Effective:
Immediately

To learn more about Northwood please visit our website (Use the "Apply for this Job" box below)..care

Northwood is proud to be an inclusive employer who encourages diverse applicants. We thank all applicants however, only those selected for an interview will be contacted.