Licensed Automotive Technician

Canadian Tire Bayers Lake, Halifax – Store 465

This high profile and growth oriented Halifax store has a constructive and goal oriented culture for the staff. Management is focused on building a high performance team that strives for being productive and efficient in all routines, projects and customer service. The vision and culture is to have a team that truly values coaching and execution of best practices and to become recognized amongst the best in retail operations, productivity and customer service.

The store places a focus on health & safety and our culture is fully committed to attract, retain and develop excellent employees and promote from within. Goal oriented individuals interested in an exciting retail career that supports their development and have great work ethic and habits combined with a positive attitude should apply. We have a high volume, flat rate shop, with a fair work share policy operating in a team environment.

Summary

At Canadian Tire Bayers Lake, our auto service department is guided by a highly respected and experienced leader with over 40 years in the automotive industry. His deep expertise in diagnostics, electrical systems, brakes, A/C, and custom installations sets a professional standard that licensed technicians appreciate and thrive under.

This is more than just a job — it’s an opportunity to work alongside a manager who leads by example, values integrity and efficiency, and fosters a collaborative, supportive shop culture. Technicians here are trusted, respected, and given the mentorship and tools they need to grow and succeed.

If you’re a licensed tech looking to be part of a top-tier team where your skills matter; your work is valued and you are looking for a shop experiencing growth, we’d love to meet you !

Responsibilities & Tasks

Customer Service

• Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle.
• Explains procedures and repairs and any additional maintenance work required to customers in an effort to attain a trusting relationship and long-term retention.
• Liaises with Management/Service Advisors/Installers and Back Parts Window Associate to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
• Provides accurate estimates and written vehicle reports for all work performed.
• Provides quality workmanship to meet or exceed industry standards.
• Performs tasks in compliance with industry flat rate time allowances.
• Ensures that an unsafe vehicle is reported to management and the vehicle owner.
• Ensures vehicles are kept clean and free of damage by using seat covers and floor mats.
• Provides business card to each customer.
• Retains used parts for the customer on request.
• Shares ideas and suggestions to improve the customer experience in the Automotive Service Centre.
• Deals with challenging situations in a professional manner.

Operations

• Performs accurate and complete vehicle inspections, diagnostics and repairs.
• Performs daily bay inspections in order to ensure shop neatness/cleanliness.
• Instructs monitors and verifies work completed by apprentices. Shares skill set and knowledge with staff members.
• Estimates cost and time for service and repair needs on the customer’s vehicle to Service Advisor.
• Completes and reviews repair orders and vehicle inspection reports with customers and/or service advisors.
• Maintains company and personally-owned equipment and tools, as required.
• Remains current with up-to-date knowledge of the operation, maintenance and repair of most domestic and imported vehicles.
• Performs road tests in compliance with store policy.
• Is respectful of all shop tools and equipment.
• Participates in meetings and all training as required and listens to feedback to improve their own abilities.
• Complies with company, store and Automotive Service Centre policies.
• Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
• Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
• Completes…