Senior Business Analyst at OSD

Join the Department of Opportunities and Social Development in Halifax as a Senior Business Analyst, focusing on program and service improvement for Nova Scotians. Collaborate with diverse teams to translate strategic objectives into actionable solutions.

This term position is a critical role within the Innovation Team, where your expertise will enhance service delivery across programs. You'll engage in complex analysis, collaborate with internal and external stakeholders, and mentor junior analysts. Your work will directly influence the improvement of public services and support vulnerable populations.

Key Responsibilities:

• Analyze service-delivery challenges and identify improvement areas

• Lead collaborative research and current-state analysis

• Clarify assumptions and establish shared problem definitions

• Design future-state services, policies, and solutions

• Develop business cases for decision-making processes

Requirements:

• Minimum six years related experience

• Proven skills in service redesign and strategic planning

• Ability to manage change and competing priorities

• Proficiency in Microsoft 365 and Power Platform

• Strong analytical and relationship-building abilities

Help shape the future of social services in Nova Scotia with your strategic insights and collaborative spirit.