Technical Writer

Hiring:  Intermediate Technical Writer (Hybrid – Halifax, NS)

Contract Duration:  9 Months (Potential Extension up to 12 Months)

Pay Rate:  CAD $35–$40/hour

Location:

Halifax, Nova Scotia (Hybrid)

Schedule:

Initial onsite training for approximately 2 weeks, followed by a hybrid model (about 1 day/week onsite + team events)

What You’ll Do

Write and edit technical documentation including user guides, release notes, and product content

Collaborate with product managers, developers, and UX designers to create intuitive and user-friendly content

Develop UI text aligned with tone, usability, and accessibility standards

Revise and maintain documentation based on product updates and stakeholder feedback

Proofread and review content for accuracy, consistency, and quality

Ensure documentation aligns with branding, globalization, and localization best practices

Create and optimize supporting visuals and images for technical content

Must‑Have Qualifications

5+ years of experience in technical communication, ideally within software environments

2+ years of experience writing user interface content

Proven experience producing documentation for complex products

Strong attention to detail and commitment to accuracy

Ability to work independently and hit the ground running with minimal training

Experience using structured authoring tools such as Paligo or Mad Cap Flare

Excellent communication, collaboration, and interpersonal skills

Strong time‑management and ability to manage shifting priorities

Proficiency with desktop publishing tools such as Adobe Creative Suite or Microsoft Office

Nice‑to‑Have Skills

Familiarity with CMS platforms, HTML, and XML

Experience leveraging AI tools to improve content workflows

Knowledge of modular/reusable content and metadata systems

Understanding of content governance, compliance, and localization practices

Experience supporting user education/help flows

Familiarity with design tools like Figma, Illustrator, or Photoshop

Ability to demonstrate measurable content impact through metrics or success stories

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

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