Flight Services Coordinator

PAL Aviation Services ’ two locations — in Halifax, Nova Scotia, and St. John’s, Newfoundland and Labrador — have been voted the Top 2 Fixed-Base Operators in Atlantic Canada, providing exceptional services to commercial, corporate, military and private aircraft for more than 30 years. Offering refuelling, de-icing, the largest hangarage, cargo services and extensive amenities, PAL Aviation Services gets its clients in the air on schedule.

PAL Aviation Services  is currently seeking a full-time  Flight Service Coordinator  to be located at our base in  Halifax, NS .

Duties and Responsibilities

Greeting customers, answering phones, and transferring calls

Operation of VHF radio to communicate with other employees

Arranging accommodations, transportation, catering, and any other services requested

Operating a POS machine

Writing up contract services when necessary

Receiving and assuming responsibility for any cash collected during a shift

Administrative duties including data entry, processing, photocopying, filing, and updating customer information files

Completion of fuel slips and refueling paperwork

Security screening and briefing

Walking passengers to aircraft

Other related duties as assigned

Qualifications

2+ years of customer service experience in a fast-paced environment

Ability to meet tight deadlines and work under pressure

Ability to work alone and in a team environment effectively

Ability to work flexible hours and shift work

We offer

Travel privileges with PAL and its network

Comprehensive health benefits including medical, dental, vision, and life insurance

Employee Stock purchase plan

Employee tuition assistance program

Employee and Family Assistance Program

PAL Aviation Services  is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

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