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Job Description & How to Apply Below
NCRi is looking for a Recovery Specialist who excels in client interactions and problem-solving. This position requires two years of experience in third-party collections and call centers. Successful candidates will demonstrate strong organizational skills and attention to detail while upholding outstanding customer service.
Key Responsibilities:
• Initiate contact with clients regarding overdue balances
• Negotiate payment solutions to secure timely resolutions
• Accurately document all calls and account updates
• Handle customer objections with professionalism
• Collaborate with teams to enhance collections processes
Requirements:
• Minimum 2 years of collections experience
• At least 1 year of call center experience
• Strong communication and interpersonal skills
• Proficiency in Microsoft Excel and Outlook
• Ability to thrive in a target-driven environment
Join NCRi to leverage your skills for improving client experiences and achieving collection goals.
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