Job Description & How to Apply Below
Competition #: 48807
Department: Communities, Culture, Tourism & Heritage
Location:
Halifax
Type of Employment: Seasonal
Union Status: NSGEU - NSPG
Closing Date: 04-Jun-26 (Applications accepted until 11:59 PM Atlantic Time)
Designation Status: This opportunity is designated to applicants that identify as Indigenous Person, African/Black Nova Scotian and other Racialized Persons. See the Nova Scotia Government’s Employment Equity Policy for more information
About Us
The Maritime Museum of the Atlantic is the oldest and largest Maritime Museum in Canada. The Museum is a valuable historical, cultural and educational institution. It is the largest site in Nova Scotia that collects and interprets various elements of Nova Scotia’s marine history. Visitors are introduced to the age of steamships, local small craft, the Royal Canadian and Merchant Navies, World War II convoys and the Battle of the Atlantic, the Halifax Explosion of 1917, and Nova Scotia’s role in the aftermath of the Titanic disaster.
About Our Opportunity
The Maritime Museum of the Atlantic is seeking individuals to be part of our Visitor Experience team (VET) who exemplify service excellence and demonstrate strong communication skills by welcoming and assisting visitors from various diverse backgrounds, providing accurate and timely information to them in a dynamic work environment.
As the Clerk, you are responsible for the development & presentation of high quality, entertaining, and informative interpretive programs and tours that will enhance the museum experience and exceed visitor expectations.
This position reports to the Curator of Visitor Experience at the Maritime Museum of the Atlantic.
Primary Accountabilities
Assist with the coordination of group bookings, promotional activities and special events.
Maintain and operate Point of Sale (POS) systems for admissions, pass sales, and retail purchases. Ensure special offers, discounts and cash handling procedures are completed in adherence with policies and procedures.
Orient visitors with the site and inform them of programming, events, and activities available.
Offer excellent customer service in a busy, fast‑paced environment.
Qualifications And Experience
As the ideal candidate, you possess at least grade 11 plus 3 years of related experience in a retail or customer service environment. An equivalent combination of training and experience may be acceptable.
You possess knowledge and strong interest in the cultural and natural history of Nova Scotia and its museums. You are a self‑motivated individual who works well independently and fully participates in a team environment. You value equity, diversity, and inclusion in all areas of work.
You are proficient in Microsoft Office Suite (Word, Excel, Outlook), have excellent organizational skills, strong interpersonal and communication skills (written and verbal), and the ability to thrive in a busy work environment.
Experience with cash handling using computer‑based POS systems is required.
Assets For This Role
Training or certification in tourism, hospitality, retail and/or museum studies.
Certification in first aid and WHMIS.
Ability to speak French or additional languages.
Equivalency
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement, the Government of Nova Scotia offers a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation, and Employee and Family Assistance Programs. For information on all benefit programs, see Benefits for government employees.
Working Conditions
Must be willing and able to work flexible hours including weekends, evenings, and holidays. Successful candidates must also successfully complete appropriate vulnerable background checks. The nature of the working environment includes repetitive tasks, loud noises, and crowded spaces.
Additional Information
This is a Seasonal – 6 month employment opportunity.
What We Offer
Career Development – access to career guidance, tools, resources, and ongoing training…
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