Customer Service Operations Associate

Deliver outstanding service with Bishop’s Cellar as a Customer Service Operations Associate in Halifax, NS. Handle inquiries, process orders, and resolve issues effectively.

As a Customer Service Operations Associate at Bishop’s Cellar, you will play a crucial role in providing exceptional customer support and managing end-to-end order processing. This contract position is scheduled for four 10-hour shifts per week, allowing you to engage regularly with customers, offering professional assistance and problem resolution.

Key Responsibilities:

• Respond promptly to customer inquiries via various channels

• Process customer orders and modifications accurately

• Provide product recommendations to enhance customer satisfaction

• Troubleshoot and resolve customer issues efficiently

• Collaborate with warehouse team to maintain inventory accuracy

Requirements:

• Customer service experience is advantageous

• Strong multitasking and adaptability skills

• Ability to lift and carry boxes weighing up to 40 lbs

• Effective communication skills, both verbal and written

• Interest in wine + food is a plus

Emphasize your customer service expertise and join the Bishop’s Cellar team in Halifax.
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