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Customer Success in Commercial Real Estate

Job in Halifax, Nova Scotia, B0B, Canada
Listing for: Versapay
Full Time position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Position: Customer Success Role in Commercial Real Estate
Join Versapay as a Customer Success Manager focusing on Commercial Real Estate. Drive engagement and customer satisfaction through innovative programs and insights tailored to client needs.

Versapay is looking for a detail-oriented Customer Success Manager who can enhance client outcomes involving B2B payments. With 2–5 years of experience managing large accounts, you will play a significant role in customer retention and product adoption. Your expertise will help track health metrics and implement scalable strategies for success.

Key Responsibilities:

• Develop playbooks for Commercial Real Estate customer success

• Advise clients to foster engagement and retention

• Monitor key usage data to uncover growth

• Execute customer programs to deliver measurable value

• Work cross-functionally to advocate customer interests

Requirements:

• 2–5 years in Customer Success or Project Management

• Experience managing renewals effectively

• Strong organizational and communication abilities

• Proficiency in data-driven approaches

• Commercial Real Estate experience is a plus

Contribute to customer success and retention while growing your career with Versapay.
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