Customer Service Representative Lifemark Elmsdale

Elevate your career as a Customer Service Representative with Lifemark Physiotherapy in Elmsdale, Nova Scotia. Provide exceptional support to patients and ensure smooth clinic operations.

This permanent full-time role at Lifemark demands excellent customer service abilities and organizational skills. You will handle phone inquiries, assist in patient onboarding, and coordinate appointments in a welcoming clinic environment. New graduates are encouraged to apply and grow within our supportive, multi-disciplinary team.

Key Responsibilities:

• Answer phone calls and greet patients upon arrival

• Coordinate detailed intake information for patient visits

• Assist patients with completing necessary paperwork

• Schedule appointments and maintain medical records

• Collect payments and track coverage for funding streams

Requirements:

• High School Diploma or equivalent required

• 1-3 years of experience in a clinic setting preferred

• Strong English communication and interpersonal skills

• Computer savvy with data entry experience

• Adaptable and flexible to changing needs

Join Lifemark to deliver outstanding customer service and support patient care initiatives in Elmsdale.
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