In-House Service Support Associate

Elevate your career as a Service Support Associate with Canada Life in Halifax, NS. This temporary full-time role emphasizes customer service, communication skills, and Microsoft Office expertise.

In this key position, you will support the client service team by acting as a liaison, processing plan changes, and handling administrative inquiries. This role involves strong written and verbal communication with plan administrators and advisors, ensuring smooth operations within the employee benefits business.

Key Responsibilities:

• Act as liaison between clients and head office departments

• Handle routine client changes and claim inquiries

• Process client plan modifications and updates

• Order employee materials like booklets and

• Assist with preparation of submission and presentation materials

Requirements:

• Proven customer service skills and initiative

• Strong communication and organizational skills

• Proficiency in Microsoft Word, Excel, and Power Point

• Attention to detail and problem-solving abilities

• Ability to work independently and in a team

Offer your administrative support, communication skills, and attention to detail in enhancing client experience at Canada Life.
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