Guest Service Agent - Basecamp Resorts

Become a valuable Guest Service Agent with Basecamp Resorts in Canmore, Alberta. Work casually with opportunities to move into part-time positions while providing exceptional customer care.

Basecamp is known for its strong team spirit and commitment to guest satisfaction. As a casual Guest Service Agent, you will greet visitors, manage check-ins and check-outs, and assist with payment transactions efficiently.

Your role will include utilizing reservation software and staying calm during busy periods to resolve guests' needs promptly.

Key Responsibilities:

• Greet and assist guests during their stay

• Handle registration and check-in/check-out processes

• Manage payment transactions accurately and efficiently

• Answer phone inquiries with professionalism

• Resolve guest complaints and issues effectively

Requirements:

• 1 year of customer service experience preferred

• Proficient in English communication, both verbal and written

• Flexibility for various shifts throughout the week

• Ability to lift 40 pounds and climb stairs

• Strong computer skills and experience with software

Embrace a rewarding career in hospitality by delivering outstanding guest services at Basecamp Resorts.
#J-18808-Ljbffr