Customer Service Associate Scotia Square Role

Become a Customer Service Associate with Crombie at Scotia Square, Halifax, Nova Scotia. This permanent role is about client engagement, service excellence, and effective communication.

In this position, you’ll represent Crombie by addressing client inquiries about building operations with professionalism and care. Daily, you’ll execute client service tasks, support cross-departmental collaboration, and maintain a welcoming atmosphere.

Your role will be crucial in fostering strong relationships and upholding Crombie's esteemed reputation.

Key Responsibilities:

• Answer client phone calls and emails efficiently

• Record and manage service inquiries accurately

• Engage with online platforms for task assignments

• Promote clear communication between departments

• Handle emergency situations swiftly and effectively

Requirements:

• Background in customer service is essential

• Comfortable with various computer systems

• Willingness to work varied schedules

• Excellent verbal and written communication skills

• Valid clear criminal record check needed

Deliver outstanding service and be part of a caring team at Crombie in Halifax.
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