Halifax Customer Service Representative Position

Become a vital part of Harding Medical as a Customer Service Representative in Halifax, Nova Scotia. This role prioritizes customer relations and educational outreach in the medical sector.

As a representative, you will assist customers with product inquiries and provide essential information on delivery dates. Engage directly with long-term care facilities through outbound communications and on-site education sessions. Processing customer orders and managing retail inventory will also be key aspects of your daily tasks.

Key Responsibilities:

• Provide detailed product information and pricing to customers

• Initiate outbound calls to care facilities about services

• Conduct educational product demonstrations on-site

• Assist with order processing and manage back orders

• Organize and restock retail store shelves regularly

Requirements:

• Grade 12 or equivalent required; 1+ year in sales or service

• Medical industry experience and terminology knowledge beneficial

• Proficiency in Microsoft Office necessary

• Strong communication and organizational skills

• Adaptable, positive attitude as a team member

Utilize your customer service expertise to enhance Harding Medical's outreach in Halifax.
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