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Customer Service and Sales Expert
Job Description & How to Apply Below
Enhance customer interactions at Hertz as a full-time Customer Service and Sales Associate. This role focuses on providing stellar service and maximizing sales opportunities for our renters.
As a Customer Service and Sales Expert, you will guide customers through their rental process and ensure outstanding service at every touchpoint. Your primary focus will be on upselling additional services while efficiently addressing customer inquiries. Effective communication and a strong multitasking capability are crucial for this position's success.
Key Responsibilities:
• Consult with customers on rental services and needs
• Maximize sales by recommending additional products
• Handle customer objections with professionalism
• Provide a high standard of customer service
• Exhibit accountability and ownership in responsibilities
Requirements:
• Strong communication and relationship-building skills
• Capability to multitask in a busy environment
• Experience in upselling and customer objection handling
• High initiative and commitment to quality service
• Proven ability to maintain accountability for results
Contribute to Hertz's mission by utilizing your skills in customer service and sales to enhance the rental experience.
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