Youth Outreach Program Assistant

Location:

YMCA Immigrant Services, Halifax Nova Scotia

Program:
Youth Outreach

Position Status: 35 hrs/week, from June 22nd to August 28th

Compensation: $17/hr

There is potential inside all of us – we all have it in us to shine.

Every charity exists to help solve aproblem – our charity exists to help solve many problems, from childcare shortages, social isolation, mental health issues, access to wellness, andmore. Today, our network is spread across 100+ program locations in HRM and the province, meeting the most urgent needs of our communities in mental health supports, accessible childcare, supporting an increasing immigrant population, safe spaces for youth to grow and lead, helpingto navigate a precarious labour market, delivering wellness programming for all,and creating community for isolated older adults.

We give people the tools,encouragement, and safe space to discover their inner strength. When they know someone’s in their corner, with unconditional support, they realize they can domore than they thought possible. It’s your support, expertise, and guidance that helps people ignite their full potential and shape our neighbourhoods into vibrant and healthy communities.

Under the leadership and direction of the Program Coordinator, and in collaboration with program staff, the Program Assistant will provide direct, hands-on support in the daily operations of programs and services. This role focuses on assisting staff and clients in a variety oftasks, ensuring smooth delivery of services and program activities. The ideal candidate will be detail-oriented, proactive, and ready to assist with a rangeof service delivery tasks in a dynamic, client-focused environment.

• Greet and support clients during program visits,assisting with check-in, navigation, and basic inquiries.
• Provide guidance to appropriate staff, services, and resources as needed.
• Prepare client materials such as welcome packages,forms, and handouts.
• Offer support to ensure a welcoming, safe, accessible,and inclusive client experience.
• Support basic administrative tasks including dataentry, filing, and documentation.
• Assist with setup, organization, and cleanup ofworkshops, meetings, and community events.
• Prepare and maintain program supplies, materials, andspaces.
• Collect basic participant feedback to support programimprovement.
• Provide general operational support to ensure smoothprogram delivery.
• Maintain a clean, organized, and welcoming environment for clients and staff.
• Distribute program materials and support communityoutreach activities.
• Assist with client communication via phone, email, andsocial media.
• Support community events by sharing programinformation and encouraging participation.
• Remind clients of upcoming activities and support onboarding of new participants.

• Experience working or volunteering in client-facingroles within community services, settlement, education, or social servicesettings
• Strong interpersonal skills with the ability to greet,support, and engage clients in a welcoming and respectful manner.
• Ability to communicate clearly and effectively with clients, staff, and community partners in both verbal and written forms.
• Basic administrative skills, including data entry,filing, documentation, and handling confidential information.
• Experience supporting events, workshops, or communityprograms, including setup, coordination, and cleanup.
• Strong organizational skills with the ability to manage multiple tasks and maintain attention to detail.
• Ability to work collaboratively within a team and take direction while also working independently when required.
• Familiarity with community resources and the abilityto guide clients to appropriate services is an asset.
• Basic proficiency in Microsoft Office (Word, Excel,Outlook) and comfort using email and social media platforms for communication support.
• Ability to maintain a professional, inclusive, and welcoming environment for diverse clients and community members.
• Flexibility to support evenings or weekends based onprogram needs.

Please note that all successful candidates are required to provide:

• Criminal Record Check, Vulnerable Sector…