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Customer Experience Coordinator
Job Description & How to Apply Below
Enhance customer satisfaction at Clutch as a Full-Time Customer Experience Coordinator, ensuring memorable interactions during vehicle transactions.
Your role connects clients with our innovative services.
In your capacity at Clutch, the top online used car retailer in Canada, you will be instrumental in delivering exceptional experiences to customers during their car pickup or sale. You will actively engage with customers, handle vehicle inspections, and maintain organized documentation. Your passion for customer service and keen eye for detail will ensure the quality of service shines.
Key Responsibilities:
• Ensure exceptional customer interactions during vehicle exchanges
• Conduct thorough inspections on incoming and outgoing vehicles
• Complete and maintain accurate customer documents
• Document all client interactions in our tracking system
• Provide support to team members on various tasks
Requirements:
• Minimum of a high school diploma
• A valid, unrestricted Class 5 License
• 3 years of driving experience without infractions
• Clean criminal record
• Permission to work in Canada
Bring your customer-centric mindset and attention to detail to Clutch, helping to redefine car buying.
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