Customer Service Specialist at SkillBridge Academy

Become a crucial part of Skill Bridge Academy's mission as a Customer Service Specialist in Halifax.

Your role ensures clients receive exceptional service through effective communication and problem-solving.

Skill Bridge Academy is searching for a dedicated Customer Service Representative. In this full-time position, you will be the primary contact for clients, addressing inquiries via phone, email, and chat. Your contributions will enhance client relations and support the training mission of the Academy.

Key Responsibilities:

• Respond promptly to customer inquiries through various channels

• Resolve issues efficiently while maintaining professionalism

• Keep accurate records of customer interactions and transactions

• Collaborate with internal teams for timely solutions

• Provide feedback to enhance service quality and satisfaction

Requirements:

• High school diploma; post-secondary education is an asset

• Proven customer service experience

• Strong communication and interpersonal skills

• Excellent problem-solving and detail-oriented abilities

• Proficient in Microsoft Office Suite and CRM tools

Enhance your career in a supportive environment by becoming a key player in customer satisfaction at Skill Bridge Academy.
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