Claims Service Representative - Northbridge Financial

Become part of the Northbridge Financial team as a Claims Service Representative, ensuring exceptional customer experiences every day in a hybrid work environment. Handle inquiries, set up claims, and support office operations to maintain efficient workflows.

This role requires a proactive, detail-oriented individual to manage customer communications and assist Claims Adjusters with various tasks. With a minimum of two years front-line customer service experience, you will troubleshoot issues and navigate multiple systems effectively. Your contributions are key to maintaining a high-performing, collaborative team that values operational excellence.

Key Responsibilities:

• Manage incoming customer calls and inquiries

• Set up and maintain accurate claims information

• Support Claims Adjusters with technical tasks

• Process transactions and manage correspondence

• Ensure efficient office operations and workflows

Requirements:

• Minimum 2 years in customer service or call center

• Post-secondary education required

• Experience with MS Office Suite

• Working towards CIP designation preferred

• Ability to effectively manage a busy schedule

Utilize your customer service skills and passion for helping others with Northbridge Financial, making a meaningful impact every day.