Customer-Focused Claims Service Representative

Elevate your career at Northbridge Financial as a Claims Service Representative, where customer satisfaction is paramount in a flexible hybrid setting. Be the first point of contact for customers while managing their claims and supporting overall office functions.

In this role, your expertise in delivering effective customer service will shine as you handle inquiries, troubleshoot, and assist in documentation. With a strong emphasis on teamwork, you will support Claims Adjusters amid a fast-paced environment, promoting seamless operations. Northbridge values its employees and invests in their continual growth and well-being.

Key Responsibilities:

• Handle customer inquiries and manage claim setups

• Maintain digital and physical claim files

• Support administrative functions for Claims Adjusters

• Process all transactions and correspondence accurately

• Enhance the efficiency of office operations

Requirements:

• Minimum 2 years in a customer service role

• Post-secondary education required

• Proficient in MS Office Suite

• Experience handling multiple systems simultaneously

• In-progress CIP designation is preferred

Bring your dedication to customer care and operational excellence to Northbridge Financial and thrive in a collaborative team environment.