Member Services Representative at Planet Fitness

Be part of the supportive team at Planet Fitness in Halifax, NS, as a Member Services Representative focused on exceptional customer service. Your contribution fosters an inclusive fitness environment.

This role requires you to interact positively with members, manage check-ins, and conduct tours for prospective guests. Delivering excellent service and ensuring a clean and welcoming facility are crucial for this position. Additionally, assisting with member management and addressing queries enhances the overall member experience.

Key Responsibilities:

• Welcome members and guests with excellent service

• Manage check-in processes effectively

• Guide prospective members through tours

• Facilitate updates to member accounts

• Assist with club cleanliness and maintenance

Requirements:

• Must be 18 years or older

• High School diploma or equivalent required

• Experience in customer service is a plus

• Basic computer proficiency needed

• Strong interpersonal and listening skills

Help create a Judgement Free Zone at Planet Fitness by bringing your proactive attitude and customer care expertise in Halifax.