Customer Experience Coordinator Automotive
Job in
Halifax, Nova Scotia, B0B, Canada
Listed on 2026-10-23
Listing for:
Clutch
Full Time
position Listed on 2026-10-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual
Job Description & How to Apply Below
Represent Clutch through exceptional customer service and vehicle inspection in an online automotive retail environment. Work inside Clutch’s facility, meeting customers during pickups and vehicle sales.
As a Customer Experience Coordinator, you become the first Clutch employee many customers meet. You will address needs, resolve issues, and support satisfaction throughout each interaction. The work combines customer-facing service, vehicle assessment, paperwork, and customer tracking.
Key Responsibilities:- Deliver distinctive experiences inside Clutch’s new facility
- Address customer needs and resolve service issues
- Inspect vehicles and identify potential issues
- Complete paperwork accurately and efficiently
- Record thorough notes in the customer tracking system
- High school diploma or equivalent
- At least two years of customer-facing experience
- Class 5 licence without restrictions
- Three years of clean driving history without major infractions
- Legal authorization to work in Canada
Bring customer service, vehicle inspection, and documentation skills to Clutch’s customer experience team in automotive retail.
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