Ecommerce Customer Support; Part-time
Listed on 2026-10-25
-
Customer Service/HelpDesk
Customer Service Rep, Ecommerce, Bilingual -
Retail
Customer Service Rep, Ecommerce, Retail Sales
About the job Ecommerce Customer Support (Part-time)
POSITION:
Ecommerce Customer Support Specialist
LOCATION:
Remote,workingwitha
Canadian Retailer
HOURS:
EASTERNSTANDARDHOURSWEEKDAYS/WEEKENDSSHIFTS
Youwillworkwitha Canadian Retailerprovidingcustomerswithagreatexperiencethatkeepsthemshopping !
Youwillworkaspartofateamtohelpcustomersviatelephoneoremail,andtoensureanyissuesareresolvedaccuratelyandquickly.
TheroleisremoteandWFH.Youmusthaveaquietandsuitableworkenvironment.
What you will do in this roleRespondtocustomerinquiriesbyphoneoremailinafriendly,timely,andprofessionalmanner.
- Resolvecustomerissues,frombillingandshippingissuestohelpingcustomersnavigatethewebsite.
- Maintain up-to-datecustomerinformation.
- Researchproductinformationandthewebsitetostayinformedandassistincustomerinteractions.
- Befriendly,professional,and solution-focusedineverycustomerinteraction.
- Providewardrobesolutionsbyofferingcoordinatingitemsorotherwardrobeessentials.
- Beateamplayerbylookingoutforcolleaguesandhelpingwheneverpossible.
- Performanyotherad-hocdutiesasprescribed.
- -Ideallyatleast1yearincustomerserviceroleinretailorecommerce.
- -Proficiency with Microsoft Office applications
- -Experiencewithpopulartoolslikeisaplus
- -Awesomeorganizational&interpersonal skills,especiallyphoneetiquette
Step into the Ecommerce Customer Support (Part-time) role at MS2 Bilingual in Canada and grow with us.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Canada.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 21.000 - 28.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Ecommerce Customer Support (Part-time) role in the description above.
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