Job Description & How to Apply Below
Serve Halifax customers as a Scotiabank Customer Experience Associate, using relationship-building and technical skills to support everyday banking needs. Help clients navigate transactions and digital banking options.
This Customer Experience Associate serves as a customer-focused member of Scotiabank’s Canadian Banking Branch network. You will discover customer needs, process daily transactions, identify simple sales opportunities, and introduce mobile banking applications. The position emphasizes clear explanations, strong relationships, and exceptional service throughout each customer journey.
Key Responsibilities:
Discover customer needs through proactive listening and understanding
Process day-to-day banking transactions accurately
Identify and fulfill simple sales opportunities
Introduce clients to mobile banking applications
Help customers manage banking needs digitally
Requirements:
Proven customer service skills through work or community involvement
Ability to build strong customer relationships
Strong technical skills and digital banking knowledge
Comfort with simple sales situations
Availability for a flexible schedule
Bring customer service, technical expertise, and relationship-building skills to Scotiabank’s Halifax branch network.
Position Requirements
10+ Years
work experience
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