Patient Care Coordinator at Gladstone Dental

Elevate patient experiences with Gladstone Dental Centre as a Patient Care Coordinator. Be the first point of contact for patients, ensuring a warm and efficient welcome while managing schedules and inquiries.

Gladstone Dental Centre, located in Halifax, seeks a dedicated Patient Care Coordinator with at least one year of dental administration experience. You will enhance patient interactions, optimize appointment schedules, and manage correspondence efficiently.

Your role significantly affects patient satisfaction and retention through exceptional service and support.

Key Responsibilities:

• Welcome and assist patients, ensuring a positive first impression

• Optimize daily appointment schedules for maximum productivity

• Manage patient records, ensuring accuracy and confidentiality

• Handle incoming patient calls, scheduling, and inquiries proactively

• Process billing, payments, and insurance claims professionally

Requirements:

• Minimum 1 year of dental administration experience

• Proficient in dental software programs

• Strong communication and customer service skills

• Ability to manage various patient inquiries and requests

• Clinical background is a plus

Leverage your dental administration experience to create impactful patient interactions at Gladstone Dental Centre.
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