Dental Patient Care Coordinator

Position: Dental Patient Care Coordinator Role
Become a part of our team as a Patient Care Coordinator at Gladstone Dental Centre in Halifax. This full-time position is focused on delivering exceptional customer service in a thriving dental clinic.

Your primary role will involve welcoming patients and managing appointments. With at least one year of dental administration experience, you will ensure accurate record-keeping and handle billing inquiries. You’ll contribute to a positive environment while addressing patient concerns about appointments and treatment costs.

Key Responsibilities:

• Greet patients and set a positive tone upon arrival

• Effectively manage daily appointment schedules

• Keep up-to-date patient records and manage recalls

• Address incoming calls and inquiries related to appointments

• Process patient billing and insurance claims accurately

Requirements:

• One year of dental administration experience required

• Familiarity with dental software programs necessary

• Clinical background preferred

• Strong ability to manage schedule efficiently

• Excellent customer service and communication skills

Help us continue building warm relationships with patients at Gladstone Dental Centre.
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