Youth Support Worker
Job in
Halifax, Nova Scotia, Canada
Listing for:
Halifax Regional Municipality
Full Time
position
Listed on 2026-02-14
Job specializations:
-
Education / Teaching
Youth Development, Guidance Counselor: Social/Educational
Job Description & How to Apply Below
10846
Youth Support Worker
Job Posting
Halifax Regional Municipality (HRM) is inviting applications for the one permanent, full-time position of Youth Support Worker with the Youth Worx Program with Parks & Recreation.
Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy, and we welcome applications from African Nova Scotians, Indigenous/Aboriginal People, and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Persons with Disabilities and 2
SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.
The Youth Support Worker plays a key role in empowering at-promised youth through recruitment, training, mentorship, and individualized support. This position is responsible for guiding participants through job and life skills development, conducting needs assessments, administering performance evaluations, and supporting high school credit applications. The incumbent is also responsible for the research, design, development, implementation, and facilitation of the Job and Life Skills Development training.
In addition to supporting participants, the Youth Support Worker also provides continued mentorship to those who transition into casual staff roles within Youth Worx. This includes overseeing recruitment efforts, providing ongoing support, ensuring their work aligns with program objectives, and fostering a collaborative and inclusive team environment to strengthen overall service delivery.
More information on the Youth Worx Program can be found by visiting:
DUTIES AND RESPONSIBILITIES:
Recruitment & Onboarding:
Conduct and coordinate the recruitment and hiring process for Youth Worx participants and casual Youth Worx staff; maintain online applicant tracking system, facilitate information sessions, conduct assessments and interviews, complete reference checks and respond to information queries via phone, email, website, and Instagram.Support the onboarding and orientation of casual staff, ensuring familiarity with organizational policies, safety procedures, and role expectations.Coaching, Support and TrainingFacilitate performance development sessions with program participants, including conducting assessments and reinforcing behavioural expectations and program guidelines.Recommend and implement courses of action for performance improvement with program participants using positive reinforcement and individualized strategies; conduct follow-up meetings to monitor progress.Act as a support for casual employees, providing guidance, mentorship, and support throughout their assignments.Monitor casual staff performance through observation, informal check-ins, and feedback from Operations Supervisors.Provide real-time coaching to help casual staff develop core skills, including customer service, communication, and teamwork.Maintain accurate records related to casual staff development, feedback, and performance improvement plans.Facilitate post program assessment and evaluation for program participants.First point of contact in the complaint resolution process for program participants; escalates complex issues to the Manager, Youth WorxCoordinate training and/or delivery of certifications in Job experience modules, Food Safety, First Aid, Employability Skills Assessment Tool (ESAT) and WHMIS for program participants and casual staff.Develop and deliver job readiness/life skills modules and special events for program participants and casual staff.Facilitate career development through internal and external agencies; provide guidance to program participants on future job or educational goals.Develop and nurture relationships with appropriate internal and external contacts.AdministrationDevelop, implement, and re-evaluate program guidelines and procedures as required.Track training compliance and ensure all casual staff meet mandatory certification and policy requirements.Collect and analyze program statistics through the ESAT system.Reconcile records of youth…
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