Surveillance Operator HFX

Position: Surveillance Operator (F/T - 6 Month Contract) -HFX
Job Overview   Surveillance Operator  Under the direction of the Manager, Surveillance, the Surveillance Operator is responsible for the protection of Casino employees, customers, and assets, and assisting efforts to maintain adherence to company policies, controls and procedures. The Surveillance Operator conducts continuous surveillance and ensures compliance of gaming regulations and internal controls. This is a 6‑month contract position with the possibility of extension.

Key Responsibilities   Monitors, documents and reports violations and large cash/cash equivalent transactions
Manage excluded and self‑excluded guests and all unauthorized access
Report violations to the Shift Manager, Surveillance
Maintains logs and records
Communicates effectively with all appropriate operational departments
Builds strong working relationships with regulatory agencies
Complies with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed
Develops and cultivates strong working relationships with all stakeholders: guests, ownership, employees, vendors and regulators

Qualifications   Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "All about the guest" attitude
Minimum Grade 12 education (or equivalent) is required
Surveillance Certification is required – can complete onsite
Must be or able to be certified by Service Nova Scotia, Alcohol and Gaming Division
Post‑secondary education in criminology or a suitable combination of education and experience is an asset
Excellent attendance and work record is required
Previous Casino and/or Security experience is an asset
Must have demonstrated thorough knowledge of the Surveillance Department’s role as a support function, and its mandate as it relates to the NS Gaming Regulations, Casino internal controls, policies and procedures
Must have sound decision‑making abilities and must excel in weighing risks within the regulated environment
Computer literacy in MS Office
Basic mathematical skills
Must have the ability to work flexible hours/days
Must be a self‑starter and able to work with little supervision
Strong written and verbal communication skills
Must have excellent recall skills, memory retention, visual and mental acuity skills

Benefits   We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
We provide you with the tools and technology needed to delight your clients
You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
Freedom to innovate: supports new and better ways to be successful
Be your authentic self: environment that values diversity as a source of strength
This isn't your typical "corporate" job. We work hard and we have fun

Equal Opportunity  Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

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