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Manager, High Risk Client Management

Job in Halifax, Nova Scotia, Canada
Listing for: 0000050007 Royal Bank of Canada
Full Time, Contract position
Listed on 2026-02-19
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Financial Compliance
  • Management
    Risk Manager/Analyst
Job Description & How to Apply Below
Position: Manager, High Risk Client Management (12 month contract)

Job Description

What is the opportunity? As Manager, High Risk Client Management (CRB) you support the Senior Manager, by providing direction and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients including the risk assessment and enhanced due diligence (EDD) processes to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach.

This role also requires the following: assisting in the identification, confirmation, management, and approval process for the on-boarding and periodic review and assessment of high risk clients, as required; and committing to on-going professional development, to ensure that individual and collective team knowledge is current and comprehensive so that outcomes, including decisions and recommendations, are based on a thorough understanding of risk involved and are made in the context of AML / CTF regulatory requirements.
What will you do?
  • Prioritize and manage HRC EDD risk assessment workflow for units supported by the HRC Team and ensure that the Global Standards for Client Risk Management (CRM) and EDD are executed consistently

  • Partner with the FIU, Insights & Analytics, and Global AML Compliance to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach

  • Manage the execution of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are met

  • Work with business partners and stakeholders to ensure that, where applicable, all issues /reviews are escalated appropriately within defined timelines and in accordance with RBC’s policies and procedures

  • Help individuals and teams achieve high performance through building capabilities and effective coaching and performance management

  • Effectively communicate with business partners and stakeholders to ensure a high degree of service standards and client care focus is maintained

  • Provide input into the development of processes, guidance documents, tools and job aids as required, in order to enhance the HRS Strategy and ensure compliance with regulatory and policy requirements

  • Provide feedback to the Manager/Senior Manager where gaps are identified regarding processes in order to ensure adherence to compliance with AML / CTF legislation, policies, and procedures

  • What do you need to succeed?
    Must-have
  • 2+ years of strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC’s financial services for money laundering and terrorist financing

  • Demonstrated knowledge of or experience in financial and money laundering crimes/High Risk

  • Knowledge of and/ or experience in AML Compliance, Financial Crimes investigations (or within law, with working knowledge of AML compliance requirements and regulations for Canada, US, Caribbean and other jurisdictions where RBC operates)

  • Skilled in Microsoft Office Outlook, Excel, Word applications

  • Post-secondary education or equivalent experience

  • Nice-to-have
  • Some management experience

  • CAMS designation

  • Some knowledge of the cannabis industry

  • What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

  • Leaders who support your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • A world-class training program in financial services

  • Flexible work/life balance options

  • Opportunities to do challenging work

  • #LI - POST
    Job Skills
    Anti Money Laundering Training, Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic…
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