Client Service Analyst at Butterfield

Become a Client Service Analyst with Butterfield Support Services, where precision and client dedication guide your efforts. Engage in onboarding, risk assessments, and ensure compliance in a high-value banking environment.

As part of a collaborative team at Butterfield, you will report to the Team Lead in Client Services. This role emphasizes attention to detail while managing workflow, conducting risk assessments, and liaising effectively with clients. Your understanding of regulatory frameworks will drive successful onboarding and ongoing reviews for banking clients and approved introducers.

Key Responsibilities:

• Manage workflow for assigned client cases

• Review CDD details and documentation for accuracy

• Conduct Financial Crime risk assessments thoroughly

• Verify Source of Wealth and Funds for each relationship

• Perform adverse media searches and tax documentation checks

Requirements:

• Post-Secondary education or relevant experience

• Strong problem-solving and analytical skills

• High-level attention to detail under pressure

• Excellent communication and organizational abilities

• Preferred experience in banking services or financial crime regulations

Leverage your skills in client service, risk assessment, and regulatory compliance with Butterfield’s supportive environment.