Clerical Coordinator - DI

to apply as an internal applicant.

Req : 215471
Department/Program: DI Administration, Diagnostic Services & Maritime Medical Genetics
Location: Halifax
Type of Employment: Temporary Hourly FT long-assignment (100% FTE) for one year x 1 position(s)
Start Date: ASAP
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $28.804 - $31.7698 /hour
Closing Date:
February 24, 2026 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities.

We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization.

There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country.

We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2

SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Clinical Manager of Diagnostic Imaging, the Clerical Coordinator, DI is responsible for the organization and direct supervision of Registration and Scheduling staff within Diagnostic Imaging. The Clerical Coordinator, DI promotes, supports, and advocates for the well-being of staff, patients and families by ensuring the provision of diagnostic imaging support services that are accurate, professional, in keeping with the principles of family-centered care, and protect patient and family confidentiality and privacy at all times.

The Clerical Coordinator, DI facilitates communication and collaboration between schedulers, clinical staff, radiologists, and anesthesia, as well as internal and external partners, to support decision-making and departmental efficiencies. In collaboration with the DI clinical managers, the Clerical Coordinator, DI oversees the processing of incoming IWK imaging referrals and will identify issues that have potential or actual impact on clinical care. The Clerical Coordinator, monitors and evaluates patient care standards and workload and makes recommendations and/or takes action for change as appropriate.

The Clerical Coordinator, DI is the Key User for the Clinical Information and associated applications, as well as all other software/equipment required for the operation of the team and acts as a resource for all staff in this regard. Participation in training new employees as well as continual monitoring, identifying issues…