Patient Care Coordinator

Location:

Dartmouth and Halifax | In-Clinic Role

At Resolve Sleep Health, we believe that better sleep leads to a better life — and we’re on a mission to help Canadians from coast to coast wake up healthier, happier, and more energized.

As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we’re making sleep health accessible, effective, and life changing.

We are currently seeking a  Patient Care Coordinator  to join our team in the Greater Halifax area - covering the four clinic locations on an as needed basis. Evening and Saturday shifts will be required. This role has a minimum of 10 hours per week commitment with opportunity to grow in hours.

In this important front‑line role, you'll be the first point of contact for patients—setting the tone for a positive, supportive experience from start to finish. You’ll help keep the clinic running smoothly, support our clinical team, and play a key role in delivering excellent care.

What you’ll be doing :
Welcoming patients and helping them navigate their care journey with friendly, high quality service standards
Coordinating appointments, managing referrals, and providing administrative support
Educating patients on sleep therapy assessments, support and equipment
Handling insurance claims, payments, and billing
Supporting sales of therapy products and resupply
Contributing to a clean, organized, and well-functioning clinic environment
Acting as a role model and ambassador to the company by living our shared Resolve Sleep Health values

What you bring:

A passion for people and exceptional customer service skills
Detail‑oriented and a quick learner who thrives in a busy clinic
A team‑first mindset and a solutions‑focused approach
Previous experience in healthcare, administration, or customer service
Comfort with digital tools, including attention to detail and accuracy in EMR systems, documentation and virtual care (training provided)
Bonus points for additional languages

Why you’ll love working here:
Competitive pay with incentive opportunities
Employee Family Assistance Program
Wellness + vacation hours
Employee discounts on products/services
A supportive, passionate, and fun team culture

This is more than a job — it’s a chance to make a real difference. Apply today at

We’re committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Internal applicants have until end of day April 30th, 2026 to apply.

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